EK Even Keel

What the badges mean

Every professional on Even Keel wears one badge beside their register. The shape and colour say what was checked. The small picture inside says the profession.

The shape: what was checked

A badge describes a person. Search follows the same rule for every badge: the order of results comes from what you ask for, and how matching works explains it in full. Every register badge is checked against the register itself before it appears.

The picture: the profession

The picture sits inside whichever shape applies, so a physiotherapist on the HCPC wears a mint shield with a bone, and a tennis coach on the LTA register wears a rounded square with a whistle.

Founding Fifty and Founder of Even Keel

Founding Fifty marks one of the first fifty professionals to join Even Keel. Founder of Even Keel marks Daniel West, the physiotherapist who founded the directory and also lists his own practice here, said openly. Both show on the profile alone, and both sit outside the order of results, which follows the same rule for everybody.

Vouched for by … names a colleague on Even Keel who has worked with the professional and says so.

Even Keel's spotlight

Each Friday Even Keel features one professional who has said yes in their Portal. Even Keel chooses from everyone who said yes, by what patients value, scored out of 100: the way in measured (25), three or more approved photos (20), replies within 24 hours (15), a published review (10), a town newly lit on the map (15), and a spread of professions and towns (15). Each professional has one spotlight in any eight weeks, hears the Monday before with a one-tap way to pass the week on, and the choice rests on these criteria alone. A spotlight is a feature, separate from search: the order of results follows the same rule for everybody.

The words on a card

Accredited professionalThis person met Even Keel's standard: registration, insurance, professional development and complaints. It describes the person, wherever they work.
Vouched for by …A named organisation confirms in writing that they work with this person and that they are insured. Renewed every year.
Accredited practiceOn a building's page: everybody who works there is an accredited professional.
Checked by Even Keel on …On the way in: Even Keel checked every figure of this access record on that date.
Confirmed this fortnightWhen the professional last confirmed their details. Each listing is confirmed at least every three months.
Usually replies within a dayMeasured from real enquiries sent through Even Keel.
Taking new patientsSaid by the professional, with the date they said it.
Match scoreAccess, price, availability and how you want to be seen. Earned the same way by everybody.

The way in, measured

Every profile with a building describes the way in with the same facts, so two places can be compared side by side.

Metres from the parking to the doorMeasured, with whether that route is step-free and its surface.
Blue Badge bays · Drop-off point at the doorHow many bays, and somewhere to be dropped right outside.
Bus stop and station, with the walk in metresThe nearest stop and station, how far, and whether the station is step-free.
Step-free entrance · Ramped entrance · Steps at the entranceHow you get through the front door: the number of steps, and whether there is a handrail.
Floor, and a liftWhich floor the room is on, and whether a lift goes there.
Metres from the front door to the treatment roomThe walk inside, from the front door to the room you are seen in.
Somewhere to sit on the way · Chairs with armrestsPlaces to rest, and chairs that help you stand up again.
Accessible toilet · Changing Places facilityWhat is in the building, said as it is.
Room for someone to come with youSpace in the treatment room for a companion or carer.
Room for a portable oxygen concentratorSpace in the treatment room for the equipment you bring.

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